Touch Dynamic Announces the Quest II Tablet Sporting Sleek Black and EMV Level 2 Certification Irvington, NJ- July 14, 2016 – Touch Dynamic, a leading manufacturer of POS equipment, is proud to announce an update to the Quest Tablet. The device now comes with a 3G Simm Card Slot, Level 2 EMV Certification, Digital Persona…
Details
Having the right merchandise on the shelves at the right time goes a long way toward cultivating repeat business at any brick-and-mortar store. However, the customer experience plays an equally important role here — and the caliber of that experience depends heavily on the treatment customers receive, from the moment they walk into your establishment,…
Details
Now more than ever, retailers and restaurant operators are finding themselves facing stiffer competition. But a comprehensive customer engagement strategy enables you to come out on top. Customer engagement transcends the one-time purchase or sale of merchandise; it involves an ongoing customer/merchant relationship. A customer engagement strategy is important because it: Fosters repeat business…
Details
The term “omnichannel retail” is one you’ve no doubt heard over the past few years. But what exactly is omnichannel , and why and how should you operate an omnichannel business? Defining Omnichannel Retail Omnichannel means that all channels through which a retailer sells — physical stores, website, mobile app, and catalog — operate as…
Details
Savvy casino operators know that it takes exemplary customer service to establish and maintain a loyal customer following. They are also aware that such service is best delivered using a player tracking system, ideally one that runs on ruggedized tablet technology. Here are three reasons to select a ruggedized tablet for casino player tracking. 1.…
Details
All Acrobat All-In-One Models Now Standard with Projected Capacitive Touch Irvington, NJ – May 26, 2016 – Touch Dynamic, a leading manufacturer of POS equipment, is excited to announce all models of the Acrobat All-In-One are now standard with Projected Capacitive touchscreen as well as an extended warranty on all J1900 configurations. Touch Dynamic has…
Details
Restaurant operators hate to see bad reviews of their establishments. However, there are ways to fix bad restaurant reviews, as well as benefits to be gleaned from them. Here are four steps to fix bad restaurant reviews. 1. Avoid overreacting. While your first instinct may be to “fix” bad restaurant reviews by firing off an…
Details
These days, good employees can play as much of a role in retailers’ success as the right merchandise and level of customer engagement. That’s why it’s important to take a strategic approach to the employee selection process. Here are four steps that will help you to hire the right retail staff for your store. 1.…
Details
An increasing number of banks are issuing contactless chip cards which, instead of being swiped through a card reader, communicate with the card reader via near field communication (NFC) technology. However, many merchants (and consumers) are concerned about whether contactless payments are secure. Reviewing the answers to these four frequently asked questions (FAQs) about contactless…
Details
At 80 to 90 million strong and 25 percent of the U.S. population, the millennial generation of consumers ages 18 to 33 is a force to be reckoned with. According to a report by Morgan Stanley Research, millennials make up 51 percent of fast-casual restaurant customers. Given these statistics, it’s important for fast casual restaurant…
Details