Increasingly, cyber-criminals have been infiltrating merchants’ POS systems and infecting them with malware—malicious programs that search for consumer credit card information and other data that can then be exploited for financial gain. Fortunately, there are a number of things you can do to protect your POS system from being compromised in this fashion. 1. Exercise…
Retail technology is changing at breakneck speed. To remain ahead of the competition and improve their businesses, retailers must keep abreast with the latest developments and implement new solutions accordingly. Let’s look at three emerging retail technology trends and why the solutions they bring to the table are gaining ground in the marketplace. 1. Tablets…
Touchscreen monitors provide a wide variety of benefits in retail and restaurant environments alike. They are easy to use, displaying only as much data and as many button options as needed to perform a specific task or tasks, whether it’s ringing up a shopper’s purchases or calculating a bar tab. However, touchscreen monitors are likely…
No matter the vertical market in which merchants play, retail kiosk implementation comprises an effective tactic for bolstering revenues, keeping operating expenses in check, and enhancing the customer experience. However, deployment costs are such that savvy store owners and managers must pay as much attention to the psychology of retail kiosk placement and usage as…
All-in-one POS systems are a great alternative to traditional cash register/credit card reader combinations. Such systems go beyond giving retailers the ability to accept payments; they provide all of the hardware and software needed to track sales, control inventory, manage customers, and simplify accounting procedures. However, not all all-in-one POS systems are created equal. Look…
Customer acquisition is top of mind for most businesses – most of their marketing budget is spent on advertising materials meant to drum up new visitors. Not to mention, new technologies such as group buying sites and consumer reviewing apps are emerging to help businesses expand their reach. However, many fail to put as much…
There’s no denying that high-quality food plays a key role in helping restaurants cultivate a repeat clientele. However, top-notch restaurant customer service is an equally important factor in ensuring that customers return to your restaurant again and again. Proper restaurant customer service can also boost your bottom line: According to researchers at Harvard University, increasing…
The popularity of all types of pizza makes operating a pizzeria a potentially profitable endeavor. However, many obstacles—from the unique way in which pizza is ordered and priced to multiple serving and delivery methods—make the POS software needs of pizza restaurants different from those of other types of eateries. Here are five challenges operators face…
Retailers, take note: Contrary to what you may believe, customers do want to hear from you—providing that whatever information is being communicated to them is relevant and personalized to suit their needs. Here’s how five different retail technology trends can be used to connect with and engage consumers. Data analysis tools. Many retailers are already…
A point-of-sale (POS) system is likely the most important technology you’ll integrate into your restaurant. Everything from management reports and labor tracking to customer engagement is achieved through a restaurant POS. And there are countless decisions prior to committing to a new system such as: the right hardware like touch screen monitors, kiosks and printers…