Joyful young saleswoman is receiving money from customer. She is holding credit card near screen and smiling

Current POS Trends: Myth vs. Fact

Myths vs. Facts About Current POS Trends in the Retail and Restaurant Industries The pandemic has caused or intensified many issues impacting businesses, including supply chain delays, staffing shortages, and health concerns. Throughout this time, several myths have emerged about point of sale (POS) technology in the retail and restaurant industries. Here are the facts…

person orders typing on modern interactive board in cafe

Restaurant Self-Service Kiosk Usage

Three Simple Ways to Increase Use of a Restaurant Self-Service Kiosk Self-service technologies for restaurants have been gaining popularity in recent years, with fast food and quick casual businesses as early adopters. Then, the COVID-19 pandemic amplified labor shortage issues and accelerated a shift in customer preferences for ordering and payment. Now, even independent and…

Restaurant Labor Shortage

Restaurant Labor Shortage

How Technology Can Help Solve the Restaurant Labor Shortage Labor shortages, low recruitment, and high turnover rates have challenged the restaurant industry for years. But the problem is now bigger than ever. According to the U.S. Bureau of Labor Statistics, the number of people employed in food services nationwide dropped by more than two million between…

common restaurant problems and solutions

5 Common Restaurant Problems and Solutions

As the coronavirus pandemic continues to disrupt business, it’s important for restaurants to tighten up their operations in order to save on costs while continuing to provide excellent service. No matter the location or type, restaurants tend to run into the same few problems. Sometimes the solution involves a new technology investment; other times, all…

modern concept of restaurant technology trends

2021 Restaurant Technology Trends

When the coronavirus pandemic hit the restaurant industry early last year, restaurants were forced to undergo a significant transformation. While turning to more creative strategies to combat lockdowns, limited capacity, dwindling inventory, and social distancing guidelines, technology became the backbone of restaurant operations. While restaurants utilized new technology to provide their consumers with safe and…

how to improve guest experience in a restaurant

How to Improve Guest Experience in a Restaurant

Operating a restaurant requires a lot of various skills. You need to be organized, in-control, capable of leadership, good with money management, and detail-oriented. You also need to have good decision-making skills, and the ability to stay calm under pressure. But the skill that distinguishes the good restaurant owners from the great is a customer-focused…

restaurant patio seating

5 Tips for Setting Up Restaurant Patio Seating

In many places, restrictions are finally loosening up a bit to allow some restaurants to open. While this is great news for many, some customers are still a little wary about venturing inside restaurant buildings.  Luckily, the weather is improving enough for restaurants to open up patio seating. When combined with curbside and delivery services,…