Coffee shops face a unique set of challenges. In a highly competitive market, it’s important to stay sharp. When customers are making complicated modifications to an item, it’s easy to make a mistake in their order, which only leads to a frustrated customer, wasted product, and wasted time. Keeping customers loyal can be incredibly difficult…
Many consumers are attracted to quick service restaurants because they’re just that—a place to go to get food—hopefully good food—fast and be on their way. However, ever-increasing competition means quick service operators must do everything they can to speed up order taking and delivery and cultivate a loyal clientele by taking customer service to new…
One of the “sweetest” things bakery owners can do for their operation is to invest in the right bakery POS system. Such a system makes business a piece of cake by: Helping to up-sell and cross-sell bakery items. Up-selling and cross-selling bakery products are great ways to make profits rise, but employees don’t always remember…
Self-service kiosks can be a healthy addition to your restaurant POS system. Last year, Software Advice conducted a survey that asked adults what they’d most like to see from a self-service kiosk. Their overall findings on whether or not customers would be willing to use self service kiosks were 54% to 46% percent in favor…
Almost every retailer and restaurant owner knows how important it is to implement a front-end POS system. However, investing in a back office POS configuration is just as critical because such technology yields a wide variety of benefits, enabling operators to easily connect the dots from sales to administration. An additional computer equipped with a…
Achieving a high level of customer engagement has long been a goal of success-minded foodservice operators. However, increased competition in all sub-segments of the restaurant business makes attaining such a goal more imperative than ever. To do this, you will need a comprehensive customer engagement plan. Let’s discuss three strategies for improving that plan and…
Everyone knows a POS system is terrific for tracking sales in stores and restaurants alike, but what some operators may not realize is that the technology can also be a great productivity-boosting tool. Here’s how. 1. A POS system powers up inventory management. Any POS system with an inventory management module takes inventory management productivity…
Mobile POS systems are the future of restaurant payment systems. Tablet-based systems are being widely adopted in counter-service restaurant segments, and they’re now coming into the casual, sit-down restaurant segments as well. They work well in the counter-service setting, freeing up precious counter space and offering the ability to swivel the system around for the…
It goes without saying that migrating from an electronic cash register to a POS system is the best move small retailers and restaurant operators can make to grow their business. However, not just any hardware configuration will do for these establishments; rather, choosing an all-in-one POS system is imperative. Here are four reasons why this…
The practice of using tablets to bolster business has gained considerable ground in many markets—with the restaurant sector topping the list as tablet POS implementation becomes increasingly common. Here are four ways restaurants can benefit from tablet POS adoption: 1. Line-busting: With a tablet POS solution in place, quick-service restaurants can assign “roving employees” to…