Capturing customer loyalty in evolving retail markets is a growing challenge. Omnichannel consumers have more options, particularly as new ecommerce sites launch and established retailers expand to sell a wider range of products. However, you aren’t competing only by offering in-demand products. Operating a successful retail business also requires delivering the most appealing experiences and…
Advances in technology continue to shape all aspects of our lives, including how we dine out. Success in the ultra-competitive hospitality industry requires staying ahead of the curve and utilizing versatile point of sale (POS) solutions. In today’s environment, integrating restaurant kiosks and tablets has become imperative for restaurants looking to enhance the customer experience…
You can feel it in the air–that wonderful time of the year is fast approaching! The busy holiday shopping season will have a multitude of customers running into retail stores to find that perfect gift and the best deal. As a retail business owner, you should proactively prepare with the right tools to help maximize…
Looking for a way to make the shopping experience better for both customers and staff alike? Some of the biggest problems retailers face can be solved by properly utilizing tablets in retail management. Inventory management issues, problems at check out, and having ineffective, out-of-date data can lead to bad decisions, upset customers, and lost sales.…
Many brick-and-mortar retailers know that consumer behavior is changing, and more customers are no longer drawing a distinction between online and in-person shopping. Savvy retailers are embracing a hybrid technology approach by incorporating kiosks and retail tablet solutions in their stores. You probably have a number of questions about how to implement this brick-and-mortar technology…
Complacency kills your competitive edge. Your competition is constantly striving to improve its product offerings and customer service. Are you doing everything you can to engage with customers in the most compelling way possible? We get it. As a retailer, you have a lot on your plate. You have increasingly difficult customer demands to meet.…
Tablet POS solutions are the new hybrid way of managing your business’ technology. The key is knowing what to look for when finding the perfect tablet solution to add to your arsenal of technology. It’s not always just about the most stylish, updated piece of technology; it’s about what’s gone on behind the scenes to…
The old saying that “the customer is always right” may be debatable in some circumstances. But the fact remains, if you want your retail business to be successful, you do need to be able to cater to all kinds of customer demands. Their expectations, and the types of customer experiences they want, will continue to…
Every retail store is different; therefore, you need the best POS system that works for your individual needs. This can sometimes be tough unless you’re willing to go to multiple vendors, but no one ever really wants to deal with an abundance of providers if they can get everything from one source. Being able to…
As much as we try to look like we have it all together, that is not always the case. Retail management teams are no exception; you may need help from time to time, especially when elements such as customer loyalty, staffing, inventory, and technology constantly work against you. While the struggle may overpower you from…