A retail store, restaurant or storage facility is an accident waiting to happen for computers, mobile devices and other IT hardware. What looks like a fabulous restaurant or boutique is a hotbed of workplace hazards for electronics: liquids, steam, temperature fluctuations, dust or food particles and rough handling can all compromise your technology. Shopping for…
Warehouses must work harder than ever to achieve overall efficiency and to control costs. An effective strategy is to adopt lean manufacturing principles. Lean is characterized by waste reduction by more effective management, engaging all team members to find ways to increase efficiency and productivity, and finding ways to compress time frames. Each operation will…
Running a seasonal business has its challenges — from inconsistent sales cycles and cash flow to remaining top of mind with customers in the off-season. With the right strategy, however, seasonal business owners can position their operations for success throughout the year. Follow these four tips: 1. Plan, plan, plan. Make sure you are completely…
The transition to EMV technology for card-present point of sale (POS) payments is an effective deterrent to credit card fraud in brick-and-mortar stores. However, online fraud is becoming an increasing concern as the focus shifts from fraud committed at physical stores to online storefronts. According to Aite Group, card-not-present fraud now represents 45 percent of…
What will the future of retail look like? Retailers need to keep this question in mind as they assess ways to attract new customers, keep existing ones, grow their businesses, and remain competitive. Here are five trends that provide insight into the future of the industry in 2017 and beyond to help you keep your…
There’s no question about it: Mobile payments have moved into the mainstream as retailers and foodservice operators add mobile point of sale (mPOS) technology in an effort to improve customer service efficiencies, foster customer engagement, conserve costs, and more. The mobile payment arena continues to evolve, with three mobile payment trends emerging or becoming stronger…
Suggestive selling can pay off handsomely for retailers in the form of increased per-ticket revenues and sales per transaction. If done right, it can also turn new customers into repeat customers. If not properly executed, however, suggestive selling can have the opposite effect. Here are some suggestive selling best practices that can help your sales…
An increasing number of manufacturers are leveraging tablets to streamline processes and boost accuracy and efficiency. While mobility provides many benefits, it’s important to select the best device for use in your operations. Manufacturers should choose industrial-grade devices to make sure they are getting the most out of their technology investments. Industrial-grade tablets provide: Enhanced…
Mobile payment adoption continues to rank among the most-discussed topics in the retail, hospitality, and payment industries. Statistics indicate that the future of mobile payments is bright, even if adoption is occurring at a slow pace. For example, according to a Gallup poll conducted in 2015, 13 percent of Americans had a mobile wallet, such…
Increasingly, kiosks are being embraced in a wide variety of vertical markets, yielding multiple benefits to businesses and consumers. Here are five kiosk trends driven by time saving, convenience, and efficiency. 1. Kiosks speed up restaurant service. Restaurants with counter service can use kiosks for line busting by allowing customers to place their orders at…