Tablet point-of-sale (POS) systems allow retailers, restaurateurs, and other merchants to break free from the counter and engage customers anywhere in their operations. With a tablet solution purpose-built for mobile POS, employees can complete transactions in the aisles or drive-thru, tableside, or curbside, saving time and increasing customer satisfaction. Touch Dynamic’s Quest VIII Ultra puts…
Capturing customer loyalty in evolving retail markets is a growing challenge. Omnichannel consumers have more options, particularly as new ecommerce sites launch and established retailers expand to sell a wider range of products. However, you aren’t competing only by offering in-demand products. Operating a successful retail business also requires delivering the most appealing experiences and…
Speed and convenience are essential elements in most restaurant environments, but never more paramount than in fast-casual dining. Savvy owners and managers continually seek innovative ways to improve these qualities and enhance the customer experience. One of the best paths to achieving these goals is to leverage the right technology — in this case, self-ordering…
Staying ahead of the competition in the retail industry requires embracing new technologies that streamline your operations and provide outstanding customer experiences. Point of sale (POS) systems offer much greater functionality than traditional cash registers, and all-in-one retail solutions take that evolution further by combining POS hardware and software into one integrated package for improved…
After a busy and productive 2023, Touch Dynamic is heading into the new year with brand-new expanded facilities at our Texas service and distribution center. With our increased manufacturing and warehousing capabilities, we are ready to start bringing you the latest advances in point of sale (POS) technology. As we step into the promising horizon…
Looking for a way to make the shopping experience better for both customers and staff alike? Some of the biggest problems retailers face can be solved by properly utilizing tablets in retail management. Inventory management issues, problems at check out, and having ineffective, out-of-date data can lead to bad decisions, upset customers, and lost sales.…
Many brick-and-mortar retailers know that consumer behavior is changing, and more customers are no longer drawing a distinction between online and in-person shopping. Savvy retailers are embracing a hybrid technology approach by incorporating kiosks and retail tablet solutions in their stores. You probably have a number of questions about how to implement this brick-and-mortar technology…
Complacency kills your competitive edge. Your competition is constantly striving to improve its product offerings and customer service. Are you doing everything you can to engage with customers in the most compelling way possible? We get it. As a retailer, you have a lot on your plate. You have increasingly difficult customer demands to meet.…
We all know customers today are built differently. The definition of a perfect shopping experience is changing for everyone. Many customers want interaction while they are shopping, but that doesn’t always mean interacting with other people. Since most of your customers spend large portions of their day interacting with technology, they are increasingly accustomed to…
What are the biggest pain points you’re dealing with as a restaurant owner? Where are you seeing holes in your business model? The most common ones include: Staffing: Labor shortages continue to plague an industry that historically already had a high turnover rate. Order Errors: If you’re still using an old-school pen-and-paper ticketing system, you’re…